TECHNICALLY SAVVY PROGRAM MANAGER
About bob
- Software Development Lifecycle Management (SDLC)
- Live-Network, Multi-Product Testing and Debugging
- Customer-Centered End-to-End Product Quality
- Data Mining Supporting Data-Driven Management
- Programs with a Mix Waterfall and Agile projects
- Team Building and Conflict Management
- Product Technical Compliance, UC APL, FIPS 140-2
Timeline
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IMTC Innovator of the Year
Awarded the the International Multimedia Telecommunications Consortium in recognition of my leadership of an IMTC working group that developed recommendations for increasing H.320 videoconferencing call reliability
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U.S. Patent 6,704,769
Media role management in a video conferencing network
Provides a system, apparatus, and method for managing media in a multimedia conferencing system according to media roles
I was co-inventor with Betsy Comstock and 5 other people
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Principal Software Engineer, POLYCOM, INC. (FORMERLY PICTURETEL CORP.), ANDOVER, MA
I designed and developed communication software for multiple generations of videoconferencing endpoints, including the company's first ISDN interface, leveraging third-party protocol stack.
I led international, industry-wide working group at International Multimedia Telecommunications Consortium (IMTC) that developed recommendations for increasing H.320 videoconferencing call reliability. In May 2000, the IMTC recognized this effort by awarding me as “Innovator of the Year” award. -
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Consulting / Distinguished SW Engineer, iPower, POLYCOM, INC. (FORMERLY PICTURETEL CORP.), ANDOVER, MA
Provided technical leadership for PC-based videoconferencing endpoints – defining/tracking scope, ensuring alignment across development teams, identifying and resolving organizational disconnects, and developing metrics to assess product maturity and quality.
I worked on small team that developed use models, technical requirements, and protocol specifications for People+Content. This was awarded US patent 6,704,769 (media role management in video conferencing network) and included in international standard H.239 -
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Senior Program Manager, POLYCOM, INC. (FORMERLY PICTURETEL CORP.), ANDOVER, MA
I led programs with extended teams of up to 100 people that enabled new server product sales model, improved operational efficiency , opened key markets, and delivered innovative products across a variety of products and technologies. My accomplishments include:
- Transforming product/IT back-end capabilities to enable solution software subscriptions (now 75%+ of sales), reduce skus by 70% for equivalent functionality, and provide operational efficiencies that added $2.5M to the bottom line.
- Restoring service-provider partner confidence, moving relationship out of crisis mode, and enabling additional service provider partnerships by improving quality of solution delivered to them through creative in-house testing and improved collaboration between multiple product teams located around the world.
- Enabling sales to US Department of Defense (DoD) networks and establishing security credibility with non-DoD customers by obtaining security certifications for products and solutions.
Education Highlights
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WESLEYAN UNIVERSITY, Middletown, CT
Bachelor of Arts (BA), Physics: Phi Beta kappa; Departmental Honors (Physics)
Skills
- UNIFIED COMMUNICATIONS
- TELECOMMUNICATIONS
- Video conferencing
- Project Management
Questions & Answers
Where was the background photo taken?
What are your current professional development activities?
I'm also expanding my technical background by attending events such as Mass Innovation Nights and ACM webinars.
Are you currently seeking employment?
What are you reading now?
What do you do for fun?
Where did you work before Polycom/PictureTel?
Before that I worked at Interactive Data Corporation where I developed protocol stacks and device drivers for a private packet-switched network used to connect IDC's customers from modem pools in their city to IDC's mainframes in Waltham
